How to format your responses The key is to: provide evidence of how you meet the criteria, provide specific details, and include an indicator of success or a result.
An easy way to do this is to use the STAR method. Situation - provide a brief outline of the situation or setting Task - describe what you did Approach or action - explain how you did it Result - articulate the outcomes. File, Retrieve, Shelve, and Physically organise materials. Step 4 — Be critical when checking your work Read over your work and check for spelling and grammatical errors.
Make sure you used positive language; and the examples are clear with no ambiguity regarding your role. That way there is no uncertainty from the reader that it was you implementing the project, carrying out the work, achieving the goals, or receiving the praise.
Most importantly — give yourself time. This process can be lengthy and you will achieve the best result by thinking through your experience, achievements and successes in order to present the best possible examples.
Try not to leave it until the last minute and you will be more likely to succeed. I have also noticed that those who are picked for an interview based on their written application very rarely use bullet points.
If you include bullet points, the reader is more likely to skip over your application and skim over your points, only focussing on the points that stand out. If you think of your selection criteria answers as a sales letter, your job is to take the reader on a journey, create an emotional connection between what they want in terms of an applicant and their skill set and what you can deliver and address any objections that they may have to you being the perfect applicant for the job.
The exception to avoiding bullet points is if there is a very low and strict word limit. In this instance, bullet points can serve you well as they will reduce the amount of words you need to use. The selection criteria may be written in such a way that more than one quality is being assessed. Underline key words and determine what the employer is asking for.
For example a capability such as Ability to communicate with people from a variety of backgrounds could be broken up into the factors of ability , communication and people from a variety of backgrounds.
How often did you communicate? What was your level of responsibility? What sort of communication was required? How often? With whom? How well did you communicate? How do you know? This is your opinion; the employer needs evidence that it is true. You need to provide concrete examples that demonstrate your skills and abilities and illustrate the complexity and demands of the task used as an illustration.
It may be easier to do this if you use the CAR approach:.
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