Bean operates a total of 54 stores in 19 U. The ,square-foot retail store campus in Freeport attracts more than 3 million visitors every year, according to the company. The way we do business can change in a moment. This Mainebiz podcast series features conversations with Maine business owners who found their life, their business, or their world suddenly upended in one day. In order to use this feature, we need some information from you.
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Related Content. Bethel community solar project goes online with 23 commercial customers. Entrepreneur aims to help bridesmaids 'Clique in Style' for wedding pics. In , we also mailed over 50 different catalogs to customers in every state and over countries.
The , square-foot flagship store is located in Freeport, Maine, on the original site where L. Open 24 hours a day, days a year, the store draws close to 3 million visitors each year, with unique features that include an indoor trout pond and a 3,gallon freshwater aquarium that replicates a foot-long section of streambed.
The seven-acre retail campus is also home to L. Bean also has 27 retail stores outside of Maine, as well as 10 outlets, with new stores opening each year. All our retail locations host a variety of special events, clinics and demonstrations throughout the year. Since , our Outdoor Discovery Schools have helped customers enjoy outdoor actitvies and learn new skills.
Programs range from a few hours to multiday trips, and include kayaking, stand up paddle boarding, fly casting and fishing, clay shooting, archery, biking, snowshoeing, canoeing and more. Over , people participated in programs in Bean Direct to Business offers quality L. Bean products and gift cards to corporate customers for group outfitting, special events, customer recognition and employee rewards.
It offers easy ordering and logo setup, expert personalization and generous volume discounts. Bean opened its first international retail store in Tokyo in and now operates 23 stores and outlets in Japan, where L. Bean Boots and Boat and Tote Bags are always popular. Our vibrant direct channel business in Japan includes a dedicated website, contact center and distribution center.
Bean catalogs are sent to over countries. Our global website serves over countries and territories. Product prices are converted into over 60 currencies, and accurate tax and duty calculations are provided. Bean products are recognized around the world for their functional, innovative design and high quality. In addition, we have our own in-house, state-of-the-art testing laboratory, we utilize third-party testers and we use a small army of field testers throughout the world. In , L. Bean employed over 5, people year-round.
During the busy winter holidays that number nearly doubled to 10, While doing business today might differ from doing business in , the philosophy of the company has not changed.
Bean President Steve Smith shares this way of thinking. That sentiment and commitment is as strong today as it ever was. In an increasingly competitive industry and ever-evolving marketplace, L. Bean still stands out as the benchmark for customer service. Bean maintains a strong social media presence on sites including Facebook, Twitter, YouTube, Instagram, and Pinterest.
Our expanded order fulfillment center in Freeport processes an average of 50, customer orders a day and can store over 10 million units of merchandise. The hub of our distribution operations is a 1 million-square-foot, state-of-the-art facility. In , we shipped over In keeping with tradition, we still build old favorites — including L. Bean employees more than a years ago. Our commitment to manufacturing in Maine remains firmly in place and is unwavering. Over the last several years we have increased our investments in manufacturing and grown the employee base.
Manufacturing is in our DNA and is a cornerstone of our brand.
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